Jul 7, 2022 | EWAN ROSIE
We want to give our clients the best service possible. No half measures.
To help make this happen, we ask our clients to tell us how we are doing and what could be better.
Here’s what they told us in 2022.
At CPW we love feedback! If you’ve got something to say, let your team know or drop us a note HERE.
WE ASKED: HOW ARE WE DOING?
YOU SAID:
WE ASKED: WOULD YOU BE HAPPY TO RECOMMEND CPW?
YOU SAID:
76% of clients scored 9 or 10 out of 10. An average of 9.1 out of 10.
Only 4% of respondents scored 6 or below for would you recommend. We’d love for this to be zero, and the feedback enables us to develop further.
WHAT YOU’VE TOLD US YOU LOVE ABOUT CPW
HOW COULD WE DO BETTER?
We’re not getting it right every time – a few of you have highlighted things that could be better. This insight is invaluable to us and will help direct our future approach.
Thank you for taking the time to let us know how we are doing.
To show our appreciation we’ve donated £1500 to one of our CPW charities, The Air Ambulance.